PRIVACY POLICY

Information we collect

We may collect the following personal information when users interact with our website:

• Name

• Email address

• Messages submitted through the contact form

• Information required to process payments and reservations

• Information voluntarily shared when contacting us via WhatsApp

We do not collect sensitive personal data.

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Use of information

The information collected is used to:

• Respond to inquiries and contact requests

• Manage reservations, memberships, and gift certificates

• Process online payments

• Communicate with users regarding their experiences or inquiries

• Improve our services and customer experience

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Online payments

Payments made through the website are processed using secure payment platforms. Atitlán Pottery does not store banking information or full credit/debit card details.

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WhatsApp communication

Our website may include a direct link to WhatsApp to facilitate communication. By using this service, users accept WhatsApp’s privacy policies and voluntarily share their information.

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Data protection

We implement reasonable security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

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Data sharing

Atitlán Pottery does not sell, rent, or share personal data with third parties, except when necessary to process payments or comply with legal obligations.

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User rights

Users have the right to:

• Access their personal data

• Request correction or deletion of their data

• Withdraw consent at any time

To exercise these rights, please contact us at atitlanpottery@gmail.com

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Changes to this policy

Atitlán Pottery reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

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Acceptance

By using this website, users agree to this Privacy Policy.

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